I need some help....

with my website or email

Selecting Priority

Emergency:
Website is down!

Technical Issues:
Form is broken/Page contents or listings do not display as designed/Login issues.

Support Request:
“How to” questions.

Support Cost Summary

Simple Pixels charges $135 per hour exc. GST (minimum 30 minute charge) for all support services except when:

  1. Clients are on a maintenance plan otherwise agreed to
  2. Fixing a hosting problem (excluding new client requests)

For requests outside of the above, please enquire with Simple Pixels for a estimated cost if required.

Remote Support

If we need to remote control your device to fix the issue at hand, please find our TeamViewer support program for your convenience.